About Us
Our experience allows us to work to tight deadlines with a commitment to quality and attention to cost. We know the content development business, and always deliver on time, and on budget.
We have over 30 years experience working for small intensive startup companies as well as major corporations. Areas of content development expertise include:
- Website content and management
- Device operating instructions
- Policies and Procedures
- Marketing communications, brochures, collateral
- Strategic information and white papers
Our subject matter expertise is equally broad, encompassing:
- Enterprise-level web-based software applications
- Network management systems
- Project management solutions
- Online publishing
- Image and workflow applications
- Operating systems, utilities, and computer languages
- Accounting systems
- eLearning applications
- Health care
Our expertise is recognized by the Society of Technical Communication (STC), the largest documentation-specific professional organizations in the world. John Garison, our principal consultant, is an Associate Fellow of STC and since 2003 has been Best of Show judge for the International Online Communications Competition. He also has 15 years experience developing and teaching technical communications courses at Harvard University and the University of Massachusetts.